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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Shipping Policy

Shipping Policy Details

At Bites of Joy, we aim to provide a seamless shopping experience for our customers. Please note that order processing times are separate from shipping times. Below, you’ll find all the details about how we process and deliver your orders.

Order Processing

All orders are processed within 1-2 business days, excluding weekends and holidays, after you receive your order confirmation email. Once your order has been shipped, we will send you a notification with tracking information so you can monitor your delivery.

Shipping Information

We currently offer one standard shipping option across India, and we are proud to provide free shipping with no minimum order quantity required. Your order will be delivered within 6-9 business days after processing. Please note that we do not offer international shipping at this time, and delivery is limited to addresses within India.

Important Notes

Delivery times may occasionally be affected by factors beyond our control, such as a high volume of orders or disruptions in postal services. While we strive to ensure timely delivery, we appreciate your understanding in the rare event of delays. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team. We are always here to assist you.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.